November 12, 2026
TABBIA
Thank you for your continued support of TABBIA.
OPENLOGI Inc., the company we entrust with shipping our products, has announced that part of its shipping data was taken outside the company as a result of unauthorized access.
Delivery recipient information of our customers may also be included, but the customers affected and the number of cases have not yet been determined. First, we would like to let you know the situation as confirmed at this time.
Information that OPENLOGI has announced as affected
- Period covered: data for shipping requests submitted from April 8 to November 8, 2026
- Types of information: recipient's name, address, phone number, email address (if registered), product names and quantities, etc.
OPENLOGI states that it does not hold credit card numbers and that they are not included in the information leaked in this incident.
Please beware of suspicious messages
Please be cautious of emails, text messages (SMS), and phone calls that impersonate delivery companies, our store, and the like. Do not open links in delivery notices you do not recognize, and please do not respond if a suspicious message asks you to enter personal or payment information.
As soon as we are able to confirm additional information relating to our store, we will post it on this website. For details of the announcement, please see OPENLOGI's announcement (November 11, 2026).
If you have any concerns, please contact us through our store's contact form or at contact@tabbia-japan.com.
We apologize for the concern this has caused you.